Review requests, drafted in chat.
Your support agent drafts a gentle review request when a job goes well. A person approves it before it reaches the customer.
What this actually is
Good reviews are one of the strongest things you can have, and most happy customers would leave one if you just asked at the right time. The trouble is remembering to ask. Tell your support agent in the channel that a job went well and it drafts a polite, well-timed request that makes it easy for the customer to leave a review. A person approves it before it goes out. Your reputation builds quietly while you get on with the work.
What you get
- Happy customers asked at the moment they are happiest
- A polite request drafted for you, easy for the customer to act on
- Every request approved by a person before it is sent
- More reviews building your reputation over time
How it runs
A job goes well
Tell your support agent in the channel. That is the moment worth catching.
A gentle ask is drafted
Polite, well-timed, easy to act on, and held for approval.
Your reputation grows
Once approved it goes out. More reviews, quietly, over time.
Want this handled?
Tell us where the time goes. We set it up, we run it, we keep it current. No jargon, no lock-in.