I don't know anything about AI. Is that a problem?
No, that is exactly who this is for. You never touch the AI. You message an agent in your workspace the way you would message a colleague, and the work comes back. We handle everything technical behind the scenes.
Where do the agents actually live?
In a private workspace we set up for your company: your channels, your team, and the agents in there with them. It opens in a normal app on your phone and your laptop. If you want it running on your own servers and your own keys, we set it up that way.
Do I have to learn how to prompt?
No. You write to an agent the same way you would write to a person. No prompt templates, no settings screens, no dashboard to learn. If an agent needs more detail, it asks you in the channel.
What do I actually have to do?
Think and decide. You ask for what you need in the channel, the work gets done, and the important things come back to you for a yes or no. Running the business becomes steering it.
Do I have to change the tools I use?
No. Your agents connect to the everyday tools you already use: Gmail, Slack, Shopify, Stripe, Xero and the rest. Everything keeps working the way it does now. Nothing to migrate, nothing new to learn.
Can the agents talk to each other?
Yes. They sit in the same channels, so one can hand work to another: a lead comes in, the sales agent qualifies it, the support agent books it, the admin agent invoices it. You watch the handoffs happen instead of chasing them.
Who can see our data?
Your company gets its own workspace, and each agent gets only the access its job needs, nothing wider. Where you want it on your own servers and your own keys, we set it up that way.
Who checks the AI's work?
It comes down to what's at stake. The high-stakes work (anything sent in your name, money moving, a decision a customer sees) is posted in the channel and waits for a real person's yes before it goes out. The low-stakes, routine work just runs, no sign-off needed. That real person can be us, or someone dedicated on your own team. Either way, unlike tools like Monday or HubSpot, you do not need anyone tech-savvy to run it. We handle that side.
AI changes every month. How do I keep up?
You do not have to. That is our job. Whenever something new comes out that can make your business faster or cheaper, we tell you and plug it into your workspace. Your agents always run on the best AI available, without you reading a single headline.
What if it gets something wrong?
Nothing important goes out without a person approving it first, and corrections happen right there in the channel. Every correction teaches the agent, so it gets better at your business the longer it runs.
Can you solve problems specific to my industry?
Yes, and we love to. Every business we work with gets access to our tinkerer's sandbox: we co-create solutions for problems in your industry, no pressure, no extra charge. The founders of GetNifty are obsessive tinkerers who were solving million-dollar problems with automation before consumer AI existed.
What does it cost?
It depends on how much of your business you want handled. The audit scopes that out first, so you will know exactly what you are getting before you commit to anything.
How do we start?
With an audit. We sit down with you, list everything your business does in a week, and show you what could run itself. You keep the list even if you go no further.
